At The Scent Palace, we take your online security seriously. Every transaction you make on our website is protected by WooCommerce advanced security systems, ensuring your personal and payment information stays safe.

How We Protect Your Information

• SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption, visible by the padlock icon in your browser’s address bar. This encrypts all data transmitted between your device and our store, keeping sensitive details like payment information secure.

• Shopify Secure Infrastructure: Our store is hosted on WooCommerce, a leading e-commerce platform trusted globally. WooCommerce’s PCI DSS Level 1 compliance guarantees that your payment information is handled in line with the highest industry security standards.

• Secure Payment Gateways: Payments are processed through trusted gateways such as WooCommerce Payments, and credit/debit card providers, ensuring your financial details are never stored on our servers.

• Fraud Prevention: WooCommerce’s fraud analysis tools work in the background to monitor and detect any suspicious activity during your checkout process.

What Happens During Checkout

When you proceed to checkout:

• Your information is encrypted and transmitted securely.

• Payment is processed through certified PCI-compliant systems.

• We only collect and store essential data needed to fulfill your order (see our Privacy Policy).

Important Security Tips

• Always check for the padlock icon in your browser before entering personal or payment information.

• Never share your personal account password with anyone.

• Always log out from your account after completing your purchase on public or shared devices.

Related Policies

• Privacy Policy

• Terms of Service

• Refund Policy

• Shipping Policy

Questions?

If you have any questions about our Secure Checkout, contact us:

The Scent Palace
Email: contact@thescentpalace.com
14 Ashford Street, Stoke-on-Trent, Staffordshire, ST4 2EH, United Kingdom